Terms of Service

Last updated: March 2026

1. Introduction

SyntheticBrew Cloud is a software-as-a-service platform providing AI agent orchestration, tool management, and related cloud services (the “Service”). These Terms govern access to and use of the Service. By using it, you agree to these Terms.

2. Account

You must create an account, keep credentials confidential, and are responsible for activity under your account. Each person may maintain only one account. You must be at least 18 and provide accurate, current information.

3. Subscription and billing

Paid plans are processed through Stripe and renew automatically unless cancelled before renewal. Community Edition is free with no time limit. Paid features require the applicable subscription. Payments are non-refundable unless required by law. After cancellation, paid access continues through the current billing period. We may change prices with at least 30 days’ notice.

4. Acceptable use

You may not abuse, overload, interfere with, or attempt unauthorized access to the Service; use it for illegal, fraudulent, or harmful purposes; share account credentials improperly; or circumvent usage, licensing, or security controls.

5. Intellectual property

The Service, software, documentation, and associated intellectual property are owned by SyntheticBrew and its licensors, subject to the licenses that apply to open-source components. You retain rights to content you create or submit; we claim no ownership over that content.

6. Data and privacy

We process data to provide, secure, and improve the Service. Self-hosted SyntheticBrew Engine can run on your infrastructure. Optional cloud services connect to syntheticbrew.ai. See the Privacy Policy for more information.

7. Disclaimer and limitation of liability

The Service is provided “AS IS” and “AS AVAILABLE” without warranties to the extent permitted by law. To the maximum extent permitted, SyntheticBrew is not liable for indirect, incidental, special, consequential, or punitive damages. Aggregate liability for a claim will not exceed amounts paid to us in the 12 months preceding the claim.

8. Termination

We may suspend or terminate access for violations or conduct harmful to the Service, users, or third parties. You may delete your account through Settings. Associated subscriptions end and data is handled according to the Privacy Policy and legal obligations.

9. Changes to these Terms

We may update these Terms and will provide notice of material changes through email or the Service. Continued use after an effective update constitutes acceptance.

10. Contact

Questions may be sent to [email protected].